Privacy Policy
Last updated: October 7, 2026
This policy explains what information Blue Flame Construction, LLC, doing business as Blue Flame Glass ("we", "us"), collects through this website, why we collect it, and the choices you have.
1. Information we collect
When you fill out a form, call, email or message us, we collect what you give us: your name, phone number, email address, city, the service you are asking about, and any details or photos you send about your project. Our website may also collect basic technical data such as your browser type, device, pages viewed and approximate location, through cookies and similar tools.
2. Why we collect it
We use your information to respond to your request, prepare estimates, schedule and complete work, send updates about your project, and improve our website and service.
3. How we collect it
Directly from you through forms, phone calls, text messages and email, and automatically through cookies and analytics tools when you use the site.
4. Calls and text messages
If you give us your phone number, we may call or text you about your request. Message and data rates may apply. Reply STOP to any text to opt out. We do not sell your phone number or share it with third parties for their own marketing.
5. Who we share it with
We do not sell your personal information. We share it only with service providers that help us run the business, such as our website and customer-management platform (GoHighLevel), the form service (FormSubmit) that emails the estimate form on our website to us, and analytics or advertising providers such as Google or Meta if those tools are in use. If you choose to apply for financing, you do that directly with Acorn Finance under its own privacy policy.
6. Your rights and choices
You can ask us to see, correct or delete the personal information we hold about you, or to stop contacting you. Email or call us using the details below and we will respond within a reasonable time. Depending on where you live, state laws may give you additional rights. California residents: we do not sell personal information, and this site does not respond to browser Do Not Track signals.
7. How long we keep it
We keep your information for as long as needed to serve you and to meet our legal, tax and warranty record-keeping duties, then delete it or make it anonymous.
8. Security
We use reasonable safeguards, including encrypted connections and access controls, to protect your information. No method of storage or transmission is completely secure.
9. Children
This website is not directed to children under 13 and we do not knowingly collect their information.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.
11. Contact us
Blue Flame Construction, LLC, doing business as Blue Flame Glass
New Braunfels, TX
Phone: (830) 830-2583 or (229) 757-6230
Email: info@BlueFlameGlass.org